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Effective Date: [11/26/2024]

At Nic Home Decor, we value and respect your privacy. This Privacy Policy and the accompanying Terms & Conditions outline how we collect, use, store, and protect your personal information when you visit and make purchases on our website (https://nicdecor.com), as well as the rules and regulations that govern your use of the website and services. By using our website, you agree to the collection and use of information as described in this policy and adhere to the terms outlined below.

1. Privacy Policy

Information We Collect

We may collect the following types of information when you visit our website, create an account, or make a purchase:

  • Personal Identification Information: Name, email address, phone number, shipping and billing address, and payment information.
  • Non-Personal Identification Information: IP address, browser type, device type, and browsing behavior (such as pages visited, time spent on the website).
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, track your activities on our site, and analyze trends.

How We Use Your Information

The information we collect is used for various purposes, including:

  • Order Processing: To process your purchases, ship your products, and communicate order updates.
  • Account Management: To create and maintain your account on our website, including your preferences and order history.
  • Customer Support: To respond to your inquiries, provide customer service, and resolve any issues.
  • Marketing and Communication: To send promotional emails or offers based on your preferences (you can opt-out of marketing communications at any time).
  • Improvement of Services: To enhance user experience and improve the content and functionality of our website.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share information with third-party service providers who assist us in processing payments, delivering products, or analyzing data (e.g., payment processors, logistics companies, etc.).
  • Legal Compliance: We may disclose information when required by law, to protect our rights, or to respond to legal processes.
  • Business Transfers: If Nic Home Decor undergoes a merger, acquisition, or sale of assets, your personal information may be transferred.

Data Security

We employ a variety of security measures to protect your personal information, including encryption, firewalls, and secure server technology. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

Your Rights and Choices

As a user of our website, you have the following rights:

  • Access: You have the right to request access to your personal information that we hold.
  • Correction: You can update or correct any inaccurate or incomplete personal information.
  • Deletion: You can request the deletion of your personal information, subject to legal retention obligations.
  • Opt-out: You can opt-out of marketing communications at any time by following the unsubscribe instructions in the email or contacting us.

Cookies

Cookies are small text files stored on your device when you visit our website. These cookies help us analyze web traffic, customize your user experience, and remember your preferences. You can adjust your browser settings to decline cookies, but this may affect your ability to use certain features of the website.

Children’s Privacy

Nic Home Decor does not knowingly collect personal information from children under the age of 18. If we discover that we have inadvertently collected personal information from a child, we will take steps to delete that information.

2. Terms & Conditions for Nic Home Decor

By accessing or using Nic Home Decor’s website, you agree to comply with and be bound by the following terms and conditions:

2.1. General Terms

  • Eligibility: You must be at least 18 years old to use this website or have the consent of a legal guardian if under the age of 18.
  • Account Registration: To make purchases or access certain features, you must create an account with accurate and up-to-date information. You are responsible for maintaining the confidentiality of your account credentials.

2.2. Product Information

  • Product Availability: All products listed on the website are subject to availability. If a product becomes unavailable after an order has been placed, you will be notified, and a full refund will be processed.
  • Pricing: All prices listed on the website are in Bangladeshi Taka (BDT) unless otherwise stated. Prices may change without notice, and any changes will be updated on the website.
  • Product Descriptions: We make every effort to accurately describe and display the products on the website, but we do not guarantee that the descriptions, colors, or other content are completely accurate.

2.3. Orders and Payments

  • Order Placement: By placing an order on Nic Home Decor, you are making an offer to purchase products subject to these terms. Your order will only be confirmed once you receive a confirmation email.
  • Payment Methods: We accept various payment methods, including credit cards, mobile banking, and cash on delivery (COD), subject to availability. Payment must be made in full before products are shipped.
  • Refunds and Returns: We accept returns and exchanges according to our return policy. Refunds will be processed to the original payment method within [insert time frame, e.g., 14-30 days].

2.4. Delivery and Shipping

  • Shipping Policy: We deliver to various locations within Bangladesh. Shipping fees may apply and will be displayed at checkout. Estimated delivery times may vary depending on your location.
  • Customs and Import Taxes: If shipping outside of Dhaka, additional customs duties or taxes may apply, which are the responsibility of the customer.

2.5. Use of the Website

  • Prohibited Activities: You agree not to engage in any unlawful or prohibited activities while using our website, including:
    • Posting false, misleading, or offensive content
    • Using automated systems or bots to access the website
    • Attempting to hack or disrupt the website’s security features
  • Intellectual Property: All content on the website, including text, images, logos, and design, is protected by intellectual property laws. You may not use or reproduce any content without our permission.

2.6. Limitation of Liability

Nic Home Decor will not be held liable for any damages or losses arising from the use of this website, including indirect, incidental, or consequential damages. We are not responsible for any delays or failures caused by circumstances beyond our control, including force majeure events.

2.7. Governing Law

These Terms & Conditions are governed by the laws of Bangladesh. Any legal disputes will be subject to the exclusive jurisdiction of the courts in Dhaka, Bangladesh.

2.8. Modifications

Nic Home Decor reserves the right to modify or update these Terms & Conditions at any time. Any changes will be posted on the website, and the updated terms will take effect immediately upon posting.

3. Contact Us

If you have any questions or concerns regarding our Privacy Policy or Terms & Conditions, please feel free to contact us at:

Nic Home Decor
Tolarbag 3rd gate, Mirpur 1, Dhaka 1216.
support@nicdecor.com
+8801580355290

Important Note: This policy includes general eCommerce terms. It is highly recommended to consult with a legal expert familiar with Bangladeshi eCommerce laws to ensure full compliance with local regulations such as the Digital Security Act and Consumer Rights Protection Laws. This ensures your business is fully protected and transparent with customers.